Shipping policy
Thank you for shopping with us. We aim to process and deliver your order as quickly as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or public holidays.
- During busy periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
Tracking
Once your order has been shipped, you will receive a tracking number by email. Tracking information may take up to 48 hours to become active.
Shipping Fees
Shipping costs are calculated at checkout and displayed before payment is completed.
International Orders
International customers may be required to pay customs duties, taxes, or import fees imposed by their local authorities. These charges are the customer's responsibility.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us through our Contact page or customer support email.